Terms of Service

Last updated: November 22, 2024

Contact Information

Thistledown

27 Frederick Street

Edinburgh EH2 2ND, Scotland

Phone: +441312201230

Email: info@this-tle-down.com

Agreement to Terms

Welcome to Thistledown. These Terms of Service govern your access to and use of our website, services, and any related content. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not access or use our website or services. These terms constitute a legally binding agreement between you and Thistledown.

Service Usage and Access

Acceptable Use Policy

When using our website and services, you agree to:

  • 1. Use our services only for lawful purposes and in accordance with these terms
  • 2. Provide accurate and complete information when submitting forms or inquiries
  • 3. Respect intellectual property rights and proprietary information
  • 4. Maintain the confidentiality of any account credentials or access information
  • 5. Comply with all applicable local, national, and international laws and regulations

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • 1. Attempting to gain unauthorized access to our systems or other users' accounts
  • 2. Interfering with or disrupting the operation of our website or services
  • 3. Using automated systems to access our services without permission
  • 4. Transmitting viruses, malware, or any harmful code
  • 5. Collecting or harvesting personal information from other users
  • 6. Impersonating another person or entity
  • 7. Using our services for any illegal or unauthorized purpose

Service Access Requirements

To access certain features of our services, you may need to provide specific information or meet certain requirements. We reserve the right to refuse service, terminate accounts, or remove content at our discretion, particularly if we believe there has been a violation of these terms or applicable laws.

Fair Usage Guidelines

Our services are provided for reasonable personal and business use. Excessive use that impacts service availability for other users, such as automated scraping or bulk downloading, may result in temporary or permanent restrictions on your access to our services.

Account Management and Security

Account Creation and Responsibilities

If you create an account or engage with our services:

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the security of your account credentials
  • You must promptly notify us of any unauthorized use of your account
  • You are responsible for all activities that occur under your account

Account Suspension and Termination

We may suspend or terminate your access to our services if:

  • You violate these Terms of Service
  • You engage in fraudulent or illegal activities
  • Your actions pose a security or legal risk
  • Required by law or at the request of law enforcement

You may terminate your relationship with us at any time by discontinuing use of our services and contacting us to delete any associated data.

Multiple Account Policy

Creating multiple accounts to circumvent restrictions, manipulate our services, or for any deceptive purpose is prohibited. We reserve the right to consolidate or terminate duplicate accounts.

Service Availability and Modifications

Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services, we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide notice of planned maintenance when possible.

Feature Availability and Changes

We reserve the right to modify, suspend, or discontinue any feature or aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of our services. These changes may be necessary for technical, security, legal, or business reasons.

Geographic Restrictions

While our services are accessible globally, certain features or content may not be available in all geographic locations due to legal, regulatory, or technical considerations. We make no representations that our services are appropriate or available for use in all jurisdictions.

Service Updates and Improvements

We continuously work to improve our services and may introduce new features, modify existing functionality, or update our website design. Your continued use of our services after such changes constitutes acceptance of the modified services.

Intellectual Property Rights

Our Content Ownership

All content on our website, including but not limited to:

  • Text, graphics, logos, images, and visual content
  • Software, code, and technical documentation
  • Design elements, layout, and user interface
  • Trademarks, service marks, and brand elements

is owned by or licensed to Thistledown and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our content is prohibited.

User-Generated Content Rights

When you submit content to us through forms, communications, or feedback, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content for the purposes of providing our services and improving our offerings. You represent that you have all necessary rights to grant this license.

Limited License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purpose. This license does not include any rights to reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Copyright and Trademark Notices

All trademarks, service marks, and trade names displayed on our website are the property of Thistledown or their respective owners. Use of these marks without permission is prohibited and may violate intellectual property laws.

Pricing and Payment Terms

Prices for our services are quoted in British Pounds (£) and are subject to change. All quoted prices are estimates based on project scope and may be adjusted based on actual requirements. Payment terms will be specified in individual project agreements or invoices.

We reserve the right to modify our pricing at any time. Price changes will not affect ongoing projects that have already been agreed upon, unless there are significant changes to project scope or requirements.

Important Disclaimers

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

While we strive to provide accurate and up-to-date information, we make no representations or warranties regarding the completeness, accuracy, or reliability of any content on our website. Your use of our services is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Thistledown shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability for any claims related to our services shall not exceed the amount you have paid us in the twelve months preceding the claim.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Scotland and the United Kingdom. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Scotland. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. For significant changes, we may provide additional notice through our website or via email. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Questions About These Terms

If you have any questions or concerns about these Terms of Service, please contact us using the information provided at the top of this page. We will do our best to address your inquiries promptly and clearly.